Refund Cancellation Policy
Thank you for choosing Rytrak IT Services Pvt. Ltd. for your [Product/Service] needs. We strive to provide you with the best experience possible. However, we understand that circumstances may arise where you need to cancel your order or request a refund. Please read our Refund and Cancellation Policy carefully to understand your rights and responsibilities.
Cancellation Policy
Cancellation Process: You may request to cancel your order within 30 days of purchase by contacting our customer support team via email at support@rytrak.com
Cancellation Eligibility: You may cancel your order if it has not been fulfilled or shipped. Once your order has been shipped, it is no longer eligible for cancellation.
Refund Process: If your cancellation request is approved, we will initiate a refund to your original payment method within [Number of Days] business days. You will receive an email confirmation once the refund is processed.
Refund Policy
Refund Eligibility: You are eligible for a refund if:
a. You cancel your order within 30 days of purchase and your order has not been fulfilled or shipped.
b. The product/service received is defective, damaged, or not as described.
Refund Request: To request a refund, please contact our customer support team via email at support@rytrak.com or by calling Include your order number and details of the issue in your refund request.
Refund Process: Once your refund request is approved, we will initiate the refund to your original payment method within [Number of Days] business days. You will receive an email confirmation once the refund is processed.
Refund Amount: The refund amount will be equal to the purchase price of the product or service, excluding any shipping or handling charges.
Non-Refundable Items: Some products or services may be non-refundable. These exceptions will be clearly stated at the time of purchase.
Additional Information
Customer Responsibility: It is your responsibility to provide accurate information when placing an order. Any delays or issues arising from incorrect information provided by you may affect your eligibility for a refund.
Changes to Policy: Rytrak IT Services Pvt Ltd. reserves the right to modify or amend this Refund and Cancellation Policy at any time. Any changes will be posted on our website and will become effective immediately upon posting.
Contact Us: If you have any questions or concerns regarding this policy or need assistance with a refund or cancellation, please contact us at support@rytrak.com.
By using our website and purchasing our products or services, you acknowledge that you have read and understood this Refund and Cancellation Policy and agree to abide by its terms and conditions.
Rytrak IT Services Pvt. Ltd.
602-602 PP City Center PitamPura Delhi 110034
Rytrak.com
support@rytrak.com
info@rytrak.com